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Backup Exec Mail Slot Updates are Ignored Intermittently

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When exporting or importing media to the library, Backup Exec will request a media intervention. When an administrator places or removes a tape, as instructed by the media intervention request, Backup Exec will often fail to notice that media has been placed into, or removed from, the mail slot. It's about a 1/4 success/fail ratio. Often, opening the door on the library and closing it again is the only action required to get Backup Exec to see the change.

The library is an Overland Neo 2000 with one SCSI drive. It's listed as supported on the HCL.


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